Shipping policy

Thank you for shopping with [Your Store Name]. This Shipping Policy explains how we process and deliver your orders.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed slightly. We will notify you if there is a significant delay.

Shipping Time

Estimated delivery times vary depending on your location.

Standard Shipping

  • Domestic orders: 5–10 business days

  • International orders: 7–15 business days

Please note that delivery times are estimates and may vary due to customs, courier delays, or other factors outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on:

  • Shipping destination

  • Package size and weight

  • Selected shipping method

Occasionally, we may offer free shipping promotions, which will be clearly indicated on our website.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number.

Tracking information may take 24–48 hours to update after shipment.

International Shipping

We ship to many countries worldwide.

Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

We are not responsible for delays caused by customs processing.

Incorrect Shipping Addresses

Please ensure your shipping address is correct at checkout.

If an incorrect address is provided:

  • We are not responsible for lost or undelivered packages.

  • Additional shipping fees may apply for reshipment.

Lost or Stolen Packages

[Your Store Name] is not responsible for packages marked as delivered by the courier.

If your package is lost or stolen, please contact the shipping carrier directly. We will do our best to assist you in resolving the issue.

Damaged Packages

If your order arrives damaged:

  1. Contact us within 48 hours of delivery.

  2. Provide photos of the damaged product and packaging.

We will review the case and arrange a replacement or refund if applicable.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: [Your Support Email]
Business Name: [Your Store Name]